Liorra Tech Pty Ltd ("Liorra Tech," "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and products.

1. Information We Collect We collect personal and non-personal information in various ways, including but not limited to:
- Personal Information: Name, email address, phone number, billing details, and other relevant contact details.
- Usage Data: Information related to website visits, IP addresses, browser type, and device information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve user experience and analyze website traffic.
- Transaction Data: Payment and purchase details for services availed through our platform.
- Technical Data: Device identifiers, system logs, and diagnostic data for troubleshooting and service improvement.

2. How We Use Your Information
The information we collect is used for the following purposes:
- Providing and managing our services.
- Processing payments and transactions securely.
- Communicating with you about updates, offers, and customer support.
- Enhancing website security, detecting fraud, and preventing unauthorized access.
- Complying with legal obligations and industry regulations.
- Conducting research and analysis to improve our offerings and user experience.
- Personalizing content and advertisements based on user interests.

3. Data Sharing and Disclosure
We do not sell or share personal information with third parties except in the following cases:
- Service Providers: With trusted third-party service providers who assist in operations (e.g., payment processors, hosting providers, analytics tools, and customer support services).
- Legal Compliance: To comply with applicable laws, court orders, or governmental requests.
- Business Transfers: In connection with a business transfer, merger, acquisition, or sale of company assets.
- Consent-Based Sharing: With your explicit consent when required for additional services or integrations.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include:
- Secure data encryption and access controls.
- Regular security assessments and vulnerability testing.
- Employee training on data privacy and security best practices.

5. Your Rights and Choices
You have the right to:Access, update, or delete your personal information.
- Opt-out of marketing communications and promotional emails.
- Restrict or object to data processing under certain conditions.
- Request data portability in a structured, commonly used format.
- Withdraw consent for data processing at any time where applicable.

To exercise your rights, contact us at hello@liorra.io.

6. Retention Period
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on the nature of data:
- Transactional and billing data: Retained for legal and accounting purposes.
- User accounts and preferences: Retained until you request deletion.
- Analytical and website usage data: Retained for trend analysis and service improvement.

7. Third-Party Links and Services Our website and services may contain links to third-party platforms. We are not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of third-party websites they visit.

‍8. Children's Privacy Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from minors. If you believe a child has provided us with personal data, please contact us for removal.

‍9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically. Material changes may also be communicated via email or other direct communication channels.

10. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:

Liorra Tech Pty Ltd
30th Floor, 9 Lower Burg St, Cape Town, 8000
Email: hello@liorra.io
Phone: +27 21 813 9767
Website: https://www.liorra.io
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AGREEMENT: By using the Website, you are deemed to agree to these Privacy policy.